When your ResidentialSteelFraming.com kit arrives, please inspect the package to be sure there has been no damage during shipping and verify that all necessary parts/panels are present. If you determine something is missing, contact our client service department immediately.

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50-Year Warranty

The ResidentialSteelFraming.com Customer Pledge

ResidentialSteelFraming.com stands behind our products. Our precision steel frames are of the highest quality and design. Your frame package will go through an extensive quality control review prior to shipment, but if any component does not meet your expectations, our client service department will replace it within 30 days of the shipment. The only requirement is that the defect wasn’t caused by modifications or mishandling after delivery, and that the request for replacement is made within 30 days of the shipment.

ResidentialSteelFraming.com provides a 50-year structural warranty on all our framing kits, effective from the date of purchase. The only condition is that the defect cannot have been caused by customer modifications, negligence, an act of God or nature, an accident or any kind of impact, or improper assembly/installation. ResidentialSteelFraming.com is proud of our products and committed to your satisfaction. We know you will be pleased with our products for years to come.

Thank you for your purchase of a ResidentialSteelFraming.com framing kit. If you have any questions, please don’t hesitate to contact us.